How to cancel a subscription – Support

A paid plan subscription can be canceled at any time by following the steps below.

1. Log in to the portal.

2. Open the Settings by pressing the gear icon next to your name and email address.

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3. From the menu on the left, select Billing.

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4. In the Overview section, press the link Cancel plan subscription.

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Note:

Your paid plan features will still be available until the indicated plan validity date. Afterward, it will automatically be downgraded to the "Free" plan.
When canceling a "Business" plan subscription, be aware that any added company users will also be downgraded to the "Free" plan, and you will no longer have access to their data.

If you were experiencing any issues or if the Dokobit portal did not meet your needs, we would really appreciate it if you could let us know by reaching out to us at support@dokobit.com. Your feedback is important to us.

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