The Business and Enterprise plans offer the ability to add multiple users to a single account. This article explains how to invite new users and grant them access.
| Note: For the Business plan, account owners must first purchase enough user seats before inviting users (see instructions here). The Enterprise plan, on the other hand, operates slightly differently: user seats are available as needed, and billing is based on the number of active users, with invoices issued at the end of each billing cycle. |
| Note: The following actions can be performed only by an account owner or admin. |
1. Log in to your Dokobit by Signicat account.
2. Open the Settings by pressing the gear icon next to your name and email address.
3. From the menu on the left, select User management.
Here you will see an overview of all users in your company account.
4. Press Add new user.
| Note: For Business account owners, the "Add new user" button is visible only when at least one vacant user seat is available. If the button is not visible, you can buy more seats by following the instructions here. |
5. A pop-up window will appear. Fill out the form, then press Add new user.
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Note: In some cases, when attempting to add a new user, you may be shown one of the following messages.
This message is displayed if the email address in the signing invitation is already linked to an existing Free or Professional account.
If the email address in the signing invitation is linked to an account with an active Business or Enterprise subscription, you won't be able to add them using that email address.
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6. Once the user is added, they will receive an email invitation to join your company account.